| To maximize employee potential, improve system efficiencies in customer service, improve leadership skills of managers and executive team, and grow with a sustainable focus. |
To get “buy in” from a culture that is consultant-savvy and has been through various human change initiatives that have either been nonhelpful in terms of “zero impact” or have resulted in unnecessary friction, decreased safety, and increased turnover. |
In 2004, a year after the coaching and consulting services of Dr. Fleming has ceased, the company boasted of zero turnover, significant improvement in leadership and communication among all tiers of the company, and a whopping 46% growth! |